Fortifi is a continuity and disaster recovery service specifically focused on stabilizing and rescuing businesses when their developers become unresponsive, disappear, or fail to resolve critical issues. Instead of acting as an ongoing development agency, Fortifi steps in to quickly mitigate emergencies, get you back on track, and then helps you secure a suitable long-term developer.

Fortifi provides coverage for three core areas:

• Websites (e.g., e-commerce sites, corporate sites)

• Custom Software & Applications (e.g., unique systems, tools, and apps)

• IT Operations (e.g., email systems, CRM, marketing automation, SaaS platforms, payment integrations)

The response time depends on your subscription tier:

• Premium Protection: Within 24 hours

• Standard Protection: Within 72 hours

Once activated, our vetted developers begin immediate discovery and stabilization efforts so you can minimize downtime.

Common triggers include:

• Developer Ghosting: 5–7 days with no response, abrupt halt in communication

• Critical Quality or Stability Issues: At least 14 days of unresolved, documented attempts to fix serious problems

• System Outage/Failure: Unresolved downtime beyond 24–48 hours

In each scenario, you can submit evidence of the issue along with a request to activate coverage.

• Submit Request & Evidence: Provide details of the event (e.g., lack of response, ongoing issues) along with the fixed, non-refundable Discovery Surcharge payment.

• Initial Response Meeting: Fortifi attempts to contact your current developer and sets up a quick meeting with you to review system access and needs.

• Discovery & Documentation: Within 24 hours (Premium) or 72 hours (Standard), Fortifi’s experts document your systems and devise a stabilization plan.

• Stabilization & Recovery: A vetted developer from our network is assigned to fix critical issues.

• New Developer Sourcing: Once your system is stable, Fortifi assists in finding a suitable long-term replacement.

• Standard Protection

  • Monthly Fee: $49–$147

  • Activation Timeframe: 72 hours

  • Discovery Surcharge: $1,000

  • Includes 7.5 hours of feature development and recovery work during activation

• Premium Protection

  • Monthly Fee: $99–$297

  • Activation Timeframe: 24 hours (priority response)

  • Discovery Surcharge: $500

  • Includes 15 hours of feature development and recovery work during activation

  • Also includes a comprehensive onboarding audit/report and priority live support

Absolutely. Fortifi’s goal is to stabilize and protect your systems. If your developer returns, you can still benefit from our coverage for future emergencies, annual audits, or to provide additional oversight. We’ll ensure a smooth handoff so that any new or returning developer fully understands the changes made.

Fortifi maintains a vetted pool of developers and IT specialists, selected based on:

• Proven track records in specific technology stacks (web frameworks, programming languages, CRM platforms, etc.).

• Verified references and reviews from previous projects.

• Ongoing performance assessments to ensure continued excellence and reliability.

The included hours (7.5 for Standard, 15 for Premium) typically address the most urgent tasks for stabilization. If you require additional development hours beyond that, Fortifi will coordinate and bill those separately at a transparent rate, ensuring you only pay for the extra work you need.

When you activate your coverage, you’ll pay a fixed, non-refundable Discovery Surcharge (ranging from $500 to $1,000, depending on your plan). This fee covers:

• Urgent discovery and documentation of your systems.

• Immediate deployment of experts to stabilize and recover your operations.
  It ensures we can mobilize resources quickly without adding hidden costs.

Once a year (or more, if you choose), you can book an audit call where you or your developer walks Fortifi’s experts through your updated system. We record and analyze this session using AI, delivering a thorough report outlining:

• System health and performance metrics

• Recommendations for improvements or upgrades

• Potential development or integration opportunities
  This proactive approach ensures you stay ahead of major issues and continuously optimize your technology stack.

Once immediate threats or issues are resolved:

1. Transition/Handover: We create clear documentation of what’s been done and keep you fully informed.

2. New Developer Onboarding: We help you find the right long-term developer who understands your specific needs and technology.

3. Continued Coverage: Your subscription remains active, ready to safeguard you from future developer disappearances or crises.

For Premium Protection subscribers, a brief (around 45 minutes) onboarding call is strongly recommended but not strictly mandatory. During the call, your developer (or you) provides a guided walkthrough of your system.

• Recording & AI Analysis: The session is recorded, and AI captures key system details.

• Onboarding Report: You receive a detailed overview that helps prevent future emergencies and speeds up any future recovery if needed.

Even if you have an internal team, Fortifi acts as a specialized safety net. Internal developers can leave or become unavailable, especially during critical projects or emergencies. Having Fortifi’s coverage ensures rapid activation of an external specialist who can step in and keep your operations running smoothly.

Simply choose your protection tier (Standard or Premium), complete the subscription process, and schedule an onboarding call if you’re a Premium subscriber. Once set up, you’ll have peace of mind knowing expert help is on standby if a crisis hits.